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April 19, 2025
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How to Protect Cisco Webex App from CVE-2025-20236: A Critical File Download and Remote Code Execution Vulnerability?


Guide cover image titled "How to Fix CVE-2025-20236," addressing a critical vulnerability in Cisco Webex.

Cisco has recently disclosed a vulnerability in the Webex App that could lead to severe security breaches. Tracked as CVE-2025-20236, this flaw allows an unauthenticated, remote attacker to manipulate meeting invite links, potentially leading to arbitrary file downloads and remote code execution. With a CVSS score of 8.8, it's crucial for security professionals to understand the risks and take immediate action to protect their systems.

This article provides a comprehensive overview of CVE-2025-20236, including its technical details, potential impact, affected products, and actionable steps for remediation. We aim to equip security professionals with the knowledge needed to safeguard their environments against this critical vulnerability.

A Short Introduction to Cisco Webex App

Cisco Webex App is a widely used platform for online meetings, video conferencing, and collaboration. It enables users to connect and communicate effectively, making it an essential tool for businesses of all sizes. Its features include screen sharing, file sharing, and integrated messaging. With its widespread use, securing Webex App deployments is critical for organizations to prevent potential cyber threats.

Summary of CVE-2025-20236

  • CVE ID: CVE-2025-20236

  • Description: A vulnerability in the custom URL parser of Cisco Webex App that allows an unauthenticated, remote attacker to manipulate meeting invite links, potentially leading to arbitrary file downloads and remote code execution.

  • CVSS Score: 8.8

  • CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

CVE-2025-20236 stems from insufficient input validation when processing meeting invite links within the Cisco Webex App. This vulnerability enables an unauthenticated, remote attacker to craft malicious meeting invite links. When a user clicks on such a crafted link, it can trigger the download of arbitrary files. This is due to the app's failure to properly validate the custom URLs, allowing attackers to inject malicious content. Successful exploitation could lead to remote code execution on the user's system, with the same privileges as the user.

Impact of CVE-2025-20236

The impact of CVE-2025-20236 is significant. By exploiting this vulnerability, an attacker can trick a user into downloading and executing arbitrary files. This could allow the attacker to execute arbitrary commands on the host of the targeted user, potentially compromising the system's integrity, confidentiality, and availability.

The vulnerability can lead to:

  • Remote Code Execution (RCE): An attacker can execute malicious code on the victim's system with the user's privileges.

  • Data Breach: Confidential data can be accessed and exfiltrated.

  • System Compromise: The victim's system can be fully compromised, allowing the attacker to control the system.

  • Lateral Movement: The attacker can use the compromised system to move laterally within the network, compromising other systems.

  • Denial of Service: The attacker can disrupt the availability of the system.

Given the potential for complete system compromise, organizations should prioritize patching and mitigating this vulnerability.

Products Affected by CVE-2025-20236

The following product is affected by the vulnerability:

Product
Version(s) Affected
Cisco Webex App
All versions before the patched release

It's important to note that the vulnerability lies within the Webex App itself, regardless of the operating system on which it is running. Users of Cisco Webex App on Windows, macOS, Linux, Android, and iOS are potentially vulnerable.

How to Check Your Product is Vulnerable?

To check if your Cisco Webex App is vulnerable:

  1. Check the App Version: Open the Webex App and navigate to the "About" section. Verify the version number. If the version is earlier than the patched release (which will be announced by Cisco), your application is vulnerable.

  2. Monitor for Suspicious Links: Educate users to be cautious about clicking on meeting invite links from untrusted sources. Look for unusual or unexpected URLs.

  3. Inspect Network Traffic: Use network monitoring tools to inspect Webex App traffic for any suspicious URL patterns or file download attempts originating from meeting invite links.

  4. Endpoint Detection and Response (EDR) Systems: Ensure your EDR systems are configured to detect and alert on any attempts to download and execute arbitrary files from the Webex App.

How to Fix the Vulnerability?

The primary remediation strategy is to update the Cisco Webex App to the latest patched version when it becomes available. In the meantime, consider the following workarounds and mitigation strategies:

  1. Disable or Restrict Meeting Link Interactions from Untrusted Sources: Configure Webex App settings to restrict meeting link interactions from unknown or suspicious sources.

  2. Implement Additional Input Validation for URL Parsing: While waiting for the official patch, consider using network-level tools or endpoint security solutions to implement additional input validation for URL parsing, blocking any suspicious or malformed URLs.

  3. Update Cisco Webex App to the Latest Version: Monitor official Cisco channels for security updates and patches. Apply the update as soon as it becomes available.

  4. Educate Users: Educate users about the risks of clicking on links from unknown or suspicious sources. Encourage them to verify the legitimacy of meeting invite links before clicking on them.

  5. Use Network Segmentation and Endpoint Protection: Implement network segmentation to limit the impact of a potential compromise. Ensure that endpoint protection solutions are up-to-date and configured to detect and prevent the execution of malicious files.

Since a patch is currently pending, users should monitor official Cisco channels for any security updates or patches related to this vulnerability.

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Arun KL

Arun KL is a cybersecurity professional with 15+ years of experience in IT infrastructure, cloud security, vulnerability management, Penetration Testing, security operations, and incident response. He is adept at designing and implementing robust security solutions to safeguard systems and data. Arun holds multiple industry certifications including CCNA, CCNA Security, RHCE, CEH, and AWS Security.

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